✦ Effective Date: March 21, 2026

Terms of
Service

Please read this Agreement carefully before creating an account or using our Services.

Table of Contents

Navigation Index

01

Introduction

Welcome to Tsunagari, a social video chat platform operated by Nampa.Socials Pvt Ltd. By accessing or using our Services you agree to be bound by these Terms.

These Terms incorporate our Privacy Policy, Community Guidelines, and Safety Tips by reference. We may update these Terms from time to time; continued use constitutes acceptance of the revised Terms.

IMPORTANT NOTICE

Section 14 contains arbitration and class action waiver provisions — please review carefully.
02

Account Eligibility

18+ Only

You must be an individual aged 18 or older.

Legally Capable

Must be capable of entering a binding contract.

No Convictions

Must not be convicted of a felony or sex crime.

Global Compliance

Must comply with all local and international laws.

Prohibited Actions

Misrepresenting identity
Harassing other users
Posting prohibited content
Soliciting personal info
Using bots or scripts
Submitting false reports

Prohibited Content includes: obscene, pornographic, violent, or nude content; abusive, threatening, or hateful content; infringing intellectual property; and malware.

03

Content

3a

Your Content

You retain ownership. By submitting, you grant us rights described in Section 7. Do not share financial info.

3b

Member Content

Belongs to other users. You may only use it as intended — messaging and video chat.

3c

Our Content

Graphics, logos, and UI are owned by us. You are granted a limited license to access it.

04

Privacy

Your privacy matters.

Please review our Privacy Policy to understand how Tsunagari collects, uses, and shares your personal information.

Data practices are governed by the Privacy Policy.

05

Reporting Misconduct

We do not tolerate inappropriate content or misconduct. Report violations using the in-app Shield icon or by contacting support.

"We may share safety-related data across affiliated services and take action including banning users."

Shield Icon

Available on every profile

Email Support

support@tsunagari.in

06

License to You

Tsunagari grants you a personal, non-exclusive, non-transferable, revocable license to access our Services. This is automatically revoked if you violate these Terms.

07

License to Us

You retain ownership. You grant us a worldwide, perpetual, royalty-free license to host, use, display, and distribute Your Content in any format.

08

Purchases & Subscriptions

Auto-Renewal

Subscriptions renew until cancelled.

Cancellation

Available in Account Settings.

Virtual Items

Gems have no real-world value.

Refunds

All purchases are generally final.

ALL PURCHASES OF VIRTUAL ITEMS ARE FINAL AND NON-REFUNDABLE.
09

Account Actions

You may delete your account at any time. We reserve the right to restrict or terminate your account without notice for violations on or off platform.

10

Background Checks

TSUNAGARI DOES NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS.
11

Disclaimer

WARRANTY DISCLAIMER

TSUNAGARI'S SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. USE IS ENTIRELY AT YOUR OWN RISK.

To submit a copyright infringement notice, send a written notice to legal@tsunagari.in including:

Your digital or physical signature
Identification of copyrighted work
Location of infringing material
Your full contact information
Good faith authorization statement
Penalty of perjury accuracy statement
13

Third-Party Links

Our Services may contain links to third-party websites. Tsunagari does not endorse and is not responsible for any third-party content. Interactions are at your own risk.

14

Limitation of Liability

LIABILITY LIMITATION

TSUNAGARI SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED $100 USD OR THE AMOUNT PAID IN THE LAST 24 MONTHS.
15

Dispute Resolution

Informal First

Contact support@tsunagari.in first. We will make a good faith effort to resolve concerns informally.

Binding Arbitration

Unresolved disputes shall be resolved through binding individual arbitration.

YOU AND TSUNAGARI EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LITIGATION.
Opt-out available via email within 30 days of first agreeing.
16

Governing Law

Terms are governed by applicable law. Favorable consumer protection laws in your jurisdiction may apply where mandatory.
17

Indemnification

You agree to indemnify Nampa.Socials Pvt Ltd from claims arising from your use, content, or breach of these Terms.
18

Entire Agreement

These Terms, together with our Privacy Policy, Community Guidelines, and Safety Tips, constitute the entire agreement between you and Nampa.Socials Pvt Ltd. Your account is personal and non-transferable.

19

IP Ownership & Protection

All intellectual property on the Tsunagari platform is exclusively owned by Nampa.Socials Pvt Ltd and protected under applicable copyright and trademark laws.

Custom Games

All games, mechanics, and rules are original works. Exclusives may not be copied.

Burning Secrets

Proprietary community moderation system features, logic, and interface are original works.

Brand Identity

Logo, visual identity, and typography are trademarks of Nampa.Socials Pvt Ltd.

Source Code

Proprietary software, scripts, and technical architecture are protected works.

Prohibited IP Actions

Strictly prohibited: copying games, reverse engineering, creating derivative clones, or using our brand without authorization. We reserve the right to pursue all civil and criminal remedies.

20

Contact Us

Nampa.Socials Pvt Ltd

Reach out for any legal, technical, or support enquiries.

Legal

legal@tsunagari.in

Support

support@tsunagari.in

Thank you for being part of the Tsunagari community. We look forward to helping you build meaningful connections around the world.

Nampa.Socials Pvt Ltdtsunagari.inlegal@tsunagari.in